Privacy Policy

Last updated: September 3, 2026

Overview

Simple Product ("we", "our", "us") is a platform for product builders. This Privacy Policy explains how we collect, use, and protect your information when you use our service at simpleproduct.dev.

Information We Collect

Account Information

• Email address
• Name
• Profile information from authentication providers (Google, GitHub)

Data You Create

• Boards, cards, and project data
• Documents and notes
• Feedback entries
• Contact records (people and organizations)
• Chat conversations with AI

Third-Party Integrations

When you connect third-party services, we access:

Gmail (with your permission):

• Permission to send email on your behalf, and nothing more
• Used only to send messages you compose in Simple Product, from your own address
• We do not read, search, modify or delete your mailbox, and we do not request access to it
• A copy of what you send is kept in Simple Product as a record of your correspondence with that contact

Simple Product does not connect to your calendar. Meetings shown against a contact are records saved to Simple Product — by you, or by an AI assistant you have connected to your own calendar.

Slack (with your permission):

• Messages that mention or are sent directly to the Simple Product bot, plus recent conversation context needed to respond
• Used to let the Simple Product assistant answer and take actions within your connected workspace
• The bot operates only in channels it is invited to and in direct messages with it

Usage Data

• Feature usage and interactions
• Error logs for debugging

How We Use Your Information

• To provide and operate the service
• To authenticate your identity
• To send email you compose, from your own address
• To power AI features (chat, summaries, recommendations)
• To improve the service

AI and Data Processing

We use Anthropic's Claude AI to power features like:

• Chat assistants
• Document summaries
• AI-generated recommendations
• Automated skills — workspace-defined automations that run in response to events (for example, when an item is created)

When you use AI features — or when an automated skill your workspace has enabled is triggered — relevant context (your documents, cards, and related content) is sent to Anthropic for processing. Anthropic's data policies apply to this processing. We do not use your data to train AI models.

Google User Data and Limited Use

Simple Product's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Simple Product requests one Gmail permission — gmail.send — and uses it only to send messages you compose, from your own address. We do not request or hold permission to read, search, modify, or delete your mailbox.

We do not use, transfer, or sell Google user data — whether raw, aggregated, or derived — to create, train, or improve any foundational or generalized artificial intelligence or machine learning model. Where an AI assistant helps you draft a message, that content is processed solely to produce the message for you, and is never used to train or improve a model.

Data Storage and Security

• Your data is stored on managed cloud infrastructure (Convex), with database backups stored on Google Cloud Storage
• We use encryption in transit (HTTPS/TLS), and our infrastructure providers encrypt data at rest
• Access is restricted to authenticated members of your workspace
• Sign-in is available via Google, GitHub, or email and password (with email verification); passwords are stored using industry-standard hashing and are never kept in plaintext

Data Sharing

We do not sell your personal information. We share data only:

• With service providers necessary to operate the platform (hosting, AI processing)
• When required by law
• With your explicit consent

Your Rights

You have the right to:

• Access your data
• Export your data
• Delete your account and associated data
• Disconnect third-party integrations at any time

To exercise these rights, contact us at privacy@simpleproduct.dev.

Third-Party Services

We rely on the following service providers (subprocessors) to operate the platform:

• Convex (managed backend and database hosting) - Convex Privacy Policy
• Google Cloud Run (application hosting)
• Google Cloud Platform (encrypted database backups) - Google Cloud Privacy Notice
• Anthropic (AI processing) - Anthropic Privacy Policy
• Google (OAuth, sending email) - Google Privacy Policy
• GitHub (OAuth) - GitHub Privacy Policy
• Slack (optional messaging integration) - Slack Privacy Policy

Data Retention

• Account data is retained while your account is active
• Third-party integration data can be disconnected at any time
• To request permanent deletion of your account and data, email privacy@simpleproduct.dev

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@simpleproduct.dev

Simple Product is operated by Simple Product Software, Inc.